The ISO 9001: 2015 Quality Management System is a document which provides the organizations with guidance and direction for consistently providing  products and services that meet customers’ needs and expectations  as well as for continually improving the quality.

Using the ISO 9001:2015 standards at our activities helps us to continually improve the quality of educational services, develop organization’s culture as well as to increase the efficiency and status of the organization.

The main principle of the ISO 9001:2015 standards is a PDCA cycle which contains a complex activities to develop further in a way of determining the organization’s goal, its implementation, check  the performance comparing with its planning and discovering non-conformities, etc.  All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of the products and services it provides.